Refund policy

At Merimon Mutts, every bandana is handmade with love and carefully inspected before it is shipped.

All sales are final. Because our products are handmade, we are unable to accept returns, exchanges, or cancellations once an order has been placed.

If your order arrives damaged during shipping, we want to make it right! Please email us at merimon@gmail.com within 7 days of receiving your order. Be sure to include:

  • Your order number
  • A description of the damage
  • Photos of the damaged item and packaging

Once we review your claim, we'll work with you to find the best solution, which may include a replacement or another appropriate resolution.

If you have any questions about your order, please don't hesitate to reach out. Thank you for supporting our small business and choosing handmade products from Merimon Mutts!